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Microsoft 365 E5 User Showing Only 50 GB Mailbox Storage — How to Check and Fix It

Step 1: Check the E5 License First, verify that the user actually has the E5 license: You should see: Step 2: Check the Current Mailbox Quota Connect to Exchange Online: user@domain.com: replace with your user email id If the result shows: the mailbox is currently configured with a 50 GB quota.